Archive for February, 2009


At first my funny bone was broken because I caught this out of context.  I love the part about requesting free design work.  Because everyone should do some work for free, right?


Paul Boag at BathCamp: 10 things a web designer would never tell you from Mike Ellis on Vimeo.

Oh joy, another one...

Oh joy, another one...

I’ve been dealing with this error for about 6 months now. Ever since I moved to Vista 64 I’ve had numerous driver issues from my scanner and printer not working to this display driver. It seems to pop up at least 5-20 times a day depending on use of the computer. In most cases nothing really happens other than the screen going blank and then recovering, but in rare cases the program I’m working in doesn’t recover.

Photoshop CS4 seems to be one of the few programs that this has an adverse effect on. I’ve had to move back to CS3 until I resolve this issue.

I’ve replaced the Enermax 620W Liberty Power Supply with a Zalman 720W.  I hoped this would solve the problem as many of the posts on nVidia’s forums mentioned that power was an issue.  Yet… nothing changed.  As soon as the new PSU was in I received my favorite “Display driver stopped responding and has recovered” error again.  I next tried pulling out all RAM sticks except for one and then tried switching between the sticks of RAM to see if one was more stable than another.  Still no change.  I even tried running Windows 7 beta just to see if it was possibly a Vista issue that had been fixed or addressed in the new OS.  Nothing.  Rats.

Today I called up EVGA (as Nvidia’s support system send you to your cards manufacturer) and requested an RMA (as per microsoft’s suggestion). I guess we’ll see if this has any effect on my driver issues…

Until I get the card back, it looks like I’m back to my old 8800 GT.  I’ll post an update in a few weeks on whether anything has changed.

This is going up in my room; as soon as it is shipped that is.

A Simple Pledge

A Simple Pledge

I recently decided to try my hand at becoming Mayor of San Luis Obispo.

Yes, you read that right.  This isn’t just some hairbrained scheme, I actually AM interested in becoming Mayor of San Luis Obispo sometime in the future.   I came to this conclusion through a few different influences.  One being Landmark Education (always pushes my bounderies) and two being my reflection on politics and feeling helpless to enact change.  What better way to take action then to get involved.  Right?  I’m not sure why I didn’t think of that before but c’est la vie, I am now!

What would be your first action towards becoming Mayor?  Mine was to call a resident expert and ask him.  I hopped on the internet (imagine it’s a horse, a very speedy horse) and brought up the white pages to find  Dave Romero’s phone number.  In case you’re not aware he is the current Mayor of San Luis Obispo.

I told my butterflies to shut up and sit down and dialed his number.  After a few brief “hello” and “how do you do?” I popped the question: “Mr. Romero, do you think you could mentor me?”  After a bit of clarification, as I think he was a bit confused, I got a, “Come down to my office tomorrow at 10am and we’ll talk.”  I was thrilled.  Not only was he super accessible but he was a downright friendly guy.

I sat with Dave for about an hour I think and wrote down everything he had to say on the city, past campaigns, current agendas, mayoral duties, etc.  I put together a plan of attack for myself on how I would prepare myself.  First of these steps was to get on an advisory body to the City Council.  I immediately interviewed for the Planning Commission (my absolutely favorite and most influential advisory body).  I didn’t make the cut.  Although Eric Meyer did and I think he is doing an excellent job!  I’ve watched him work at a few of the Planning Commission meetings and I couldn’t agree more with the City Councils pick.  He doesn’t have a background in planning (like me) but he is representing our community exceptionally well and even catches a few mistakes that none of the seasoned professionals do.  So kudos to you Eric, great work.  By the way, I still love your shoes.

My second round of interviews was last week.  This second time I had applied to every advisory body available.  I didn’t think that was unusual but the city called me and told me that was a first for them.  Apparently that’s not entirely kosher.  I figured what better way to get onto one than to apply to them all.  They didn’t agree.  At least not initially.  They helped me prune my list down to a  scant four: Joint Use CommitteeArchitectural ReviewBicycle Advisory, and Promotional Coordinating Committee.  I’ll admit my two favorite (after the interviews) were Joint Use and Promotional Committee.  I thought I actually had a lot to offer to both bodies however all of them I think I could have been useful on.

It’s a waiting game now.  I finished my last interview on February 12th for the Promotional Committee and I’ll be waiting to see if I made any of them.  I’m hoping to get the Joint Use Committee and I believe I was suggested as a candidate for that committee but anything can happen.  If I don’t get on to any of them this time around, I’ll just be back next time!

For anyone thinking of getting involved in City Government, do it.  I can’t tell you how amazing everyone I’ve met in the city government is.  They’re all extremely friendly and full of ideas on how to get things done.  Alan Settle was so fired up during my Joint Use interview that we had a plan of attack already hashed out for an exchange between Cal Poly and the city of San Luis Obispo.  Which plays right into my platform that I’ll be running under for Mayor: Unity.  Our city seems to be disenfranchised with itself.Over time the college, the city, and each demographic of citizens has grown apart.  Each division has gotten a little bit wider and a little bit higher.  The college students dislike the city, the residents dislike the students, so on and so forth.  I think we can all get along and do it with style and fun.  After all, each demographic of San Luis Obispo really only has things to gain from each other.  So the more we work together the stronger, more efficient and more effective our city will become.  Who doesn’t want that?  Now that you’re all fired up, please wait 4-6 years before voting for me, please.  I will be taking donations though.  Seriously.

I’ve decided to get back in the gym.  And there isn’t a better gym on the Central Coast than Athlon Elite.  I’ll be keeping a running tally of what I accomplished each week and a photo to track my progress.  I’ll always link the photo so it’s not like anyone has to look at my rippling, or as the case may be today jiggling, abs.  Turning 30 does seem to make getting into shape a tiny bit more difficult than it used to be.I remember sitting on the couch playing video games and burning about 500 calories.  Unfortunately I think those days are gone.  I’ll pour out a little Fluid in memory.This week I started it off with some measurements:

  • Max pushups
    • I think I maxed out at around 32 or 33… I can’t remember.  Maybe because the number is pitiful?
  • Broad Jump
    • I got a “Wow” from Travis Harwood but again fell a bit short of what I used to be able to get.  I think I jumped about 96-98″? Somewhere around there.
  • 60s situps
    • Around 40 was what I had I think.  I’ll revise this when I get the actual numbers.
  • 2000m row
    • I started off at a great pace of 1:50 per 500m and then steady dropped off to 2:10 per 500m.  I think over all I was around 7:40 or so?  Again I’ll revise this when I get the actual numbers.

And after a brief 10 minute work out:

  • 10 thrusters
  • 10 blast strap pushups
  • 20 hanging knees to elbows 

Athlon Elite also took my body fat measurements, height, and weight.  I weight 175lb and I’m just under 5’11″.  Body fat measurements will be posted later.

I’ll preface by saying this is something I sent around in an email within work acouple years back so it was never formatted for the web. I have recently neededto reference it when talking to a few clients so I’ve put it up here for othersas well. I will come back and format it better later on but for now this will haveto do. I’ll also continue to update it and add new links as I see fit.

  • Websites shouldn’t ever disable the back button (Flash/AJAX/Frames)
    • Links
    • Summary
      • Since 60% of users employ the back button as a primary means of navigation, disablingit can prevent 60% of your users from finding information they want or frustratingthem into not using your website.
      • Flash, Frames and AJAX havethe potential to disable users back buttons (the 2nd most used feature on the webnext to clicking on links)
      • AJAX is technology that allows for the website to effectively refresh and shownew content without actually refreshing the entire page
      • Flash is compiled code run by a plugin called appropriately: Flash. The entireflash object needs to be loaded before it can be viewed and used. Flash can be usedto create an entire video game to something as simple as making a picture fade inand out on the screen.
      • Frames are a form of coding a website so that parts of the website are loadedin “frames” like windows in a house.
      • Both Flash and Ajax should be served by the website’s content and not the otherway around. Meaning Flash and Ajax should not serve main content. An easy way totell if this is occurring properly is to look up at the URL bar of your browserand if you expect to be able to copy/paste that link to someone and have them seethe page you’re looking at then the page is working properly. If you copy and pastethat link and then when clicked on, it takes you to a different page than what you’relooking at, AJAX/Flash is operating incorrectly.
        • Example: maps.google.com
        • If you navigate to a location on maps.google.com and then copy the link in theurl to someone, they will not see the location you have navigated too. This is anincorrect implementation of AJAX. Google tried to solve this problem by providinga link on the page that you should copy and paste to a friend, but in my opinionthat doesn’t solve the problem correctly.
      • Employing these methods also disables the ability to bookmark a site
      • Printing the webpage can have problems
      • Search engine’s don’t crawl the content properly or won’t find it — this is killingour client’s pageranks
  • Scrolling vs Above the fold or 4:3 aspect ratio
    • Links
    • Summary
      • Sites should embrace the medium they are using to present material. Web pagesscroll, don’t fight the medium — don’t fear the fold
      • Flash should not be used as a content delivery tool as it can’t scroll with thebrowser and in turn fights the medium and instead tries to redefine what a web pageis. We should not be doing this.
      • While hard to show fonts properly, what are you telling your user when you don’tallow the browser to search that font, and aren’t allowing them to change the sizeetc. Again, this is NOT what a web page is.
  • Websites are viewed in F shaped patterns
    • Links
    • Summary
      • Most websites should follow an F shaped reading pattern to better match what usersare used to seeing/reading content and using a website
      • Exhaustive reading hardly ever occurs so if the information is important makesure it’s condensed and located at the top of the page.
      • Make sure headings are used correctly and properly display the information youwant addressed
  • Don’t piss off your users
  • Information Architecture
    • Links
    • Summary
      • Websites should strive to have as much information accessible to users in theleast amount of clicks possible
      • This can be achieved with clear and concise navigation, well organized content,and an easy to use interface
      • Usually a large multi million dollar website will go through a few months of IAwork before it even gets to design. Wire frames will be made, all the informationwill be organized thoroughly and tests are run on individuals to see how fast theycan find information. The wire frames are tuned and eventually released to designfor compositions to be made for the end website.
      • It should also be noted that Intro Pages and Flash movies put in front of contentis a bit no-no because of the findings of Information Architecture. Meaning youdon’t want to frustrate the user by making them click more times than they needto in order to get to the content they want to see.
  • Search Engine Optimization
    • Links
    • Summary
      • Search engines see websites only as the raw code; this means they can’t “read”the text on images, flash modules, or any type of included file format. They ONLYread raw HTML text.
      • Search Engine Optimization is in itself its own beast, meaning making a websitecontinue to rank well in search engines requires a constant attention to the websitein keywords and content structure as well as marketing. It’s not something thatcan occur overnight or only once. It’s a very time intensive and expensive endeavor.
      • Site ranking occurs from 3 main areas:
        • Number of other quality sites linking to content on your site
        • Amount of relevant content on your site
          • meaning content that matches or has something to do with the keywords on yoursite as well as the links on your site
        • Good Code – Keywords, Clean Content (no content in flash/active x) and Valid HTMLmarkup on your site
    • Make sure you don’t try and cheat search engines – they will ban your site/blacklist it and then there’s pretty much no coming back after that
  • Users form an opinion about the website in 1/20th of a second
    • Links
    • Summary
      • Users will decide if they like the website or not, and if they do like it, theywill give excuses for bad content
      • If they hate it, they will leave the site and never come back.
      • It’s extremely hard (impossible?) to earn a users trust back once they’ve decidedthey don’t like the look/feel of the website
      • USERS LIKE TO BE RIGHT
        • if they think you’re site is ugly/bad/untrustworthy, they will not even wastea whole second on the site
        • if they like the site, they will make excuses as to why the content isn’t good,or why certain things won’t function exactly right
  • Website Credibility is directly relational to your design not your content
  • Consumer Investigations
    • Links
    • Includes articles: “Home Buyer Beware”, “Take the Money and Run: fake online escrowservices”
    • Users are already weary of real estate/mortgage forms as emails regarding mortgageinformation is the second most received type of spam mail.
  • Make forms user friendly
    • Links
    • Summary
      • Don’t ask for information that the user doesn’t have readily at their fingertips
      • Ask for the absolutely MINIMUM amount of information possible, no one likes tospend a ton of time filling out forms, and there’s plenty of websites on the web,one of them will most likely have a much easier to use form
      • Don’t force a user to input data in a format they don’t know. Make sure to tellthem (example: phone numbers ###-###-####)
      • Don’t give cryptic error messages
      • Always tell the user where they are in the process. If they have to fill out aform, make sure they know very well what will happen after they fill it out (willthere be another one? Will they get an email? Will they be added to an emailinglist?)
  • Top 10 mistakes on the web in 2005
  • Petra of SLO

    I recently saw your link over on Keith Byrd’s San Luis Obispo Real Estate website.  I actually tried one of your pizza’s recently and was quite impressed.  It was very good and although a bit more expensive than I’d like for a pizza different enough to warrant me buying a second one sometime soon.  However this isn’t about your food, it’s about your website.I’d like to make you aware of some issues with an all Flash (that’s the animation and multimedia technology used to deliver your current website) website:

      • Having to “load” your website.  Since the website is done entirely in Flash, I have to wait for the content to load.  This is bad.  Most users have a very brief attention span an making them wait for information they could just as easily get from another Mediterranean restaurant’s website is not a good idea.  I’m on a pretty fast DSL connection and it took me about 40 seconds to load.  As a website you have about 1/20th of a second to impress someone with your design, and about 4 seconds max for their attention span.  That means that more than likely no one will ever wait for your website to load and will most likely go somewhere else to find the information they’re looking for.
      • Playing music in the background while relaxing in a restaurant is not kosher on a website.  Let me explain why.  As a potential customer on my computer I have probably found your website either by a referral (like Keith, me or Yelp) or by typing in your web address (petraslo.com).  I likely have the ability to listen to my own music and for the sake of this example we’ll say it’s Andy McKee (because it is  at the moment).  I’m listening to my music, bobbing my head and enjoying it thoroughly…  Until I come to your website.  My once melodic and relaxing Andy McKee has now been mixed inadvertently and without my permission with your background music embedded in Flash.  I’m surprised, confused and a bit frustrated and now scrambling to either turn off my music (something I’m not happy about doing) or trying to figure out where this new music is coming from.  I realize it’s coming from your website and immediately am a bit irked that someone would force their music on me.  I finally find the pause button on the website and stop your music.  I might even do one of the following things: close the website and vow never to eat at your store again, be mildly ticked and still search for your phone number or address, or if you’re lucky I didn’t have any music playing and I enjoy your music and happily browse your menu and order something.  I’d like to ask you as a business owner: Is it worth the first two scenario’s to have a few of the third?
      • Not being able to link to your menu.  Since the website is done in Flash and does not utilize HTML to link to different pages I cannot (and neither can search engines) link to any of your interior pages.  Nor can they most likely read any of them.  If I want to send my friend the menu page, or your contact information my friend will need to sit through your flash introduction and then I’ll talk them through which buttons to click and how to turn off your music before they can get to the information I want to share with them. Not good business.  It should be very easy and second nature for me to use and share your website, not painful.  This is also true for search engines.
      • Minimal search engine indexing.  Flash isn’t as easily indexed as HTML and is much harder to optimize for search engines thus as a web site built entirely in Flash you aren’t as visible or highly ranked as you probably should be.  Being found in search engines is like free business referrals, why are you making this more difficult for yourself?
      • Not playing well with browsers.  This might sound odd but Flash is not inherently installed on browsers and isn’t supported by them as standard HTML is.  An example will probably clear this up a bit: Try right clicking on this page.  You’ll get your standard right click menu from a website including possibly the options to go back, view source, copy, paste, etc.  This is what you expect, right?  Try right clicking on any Flash website.  You will not be prompted to copy or paste, or go back, or anything else you are used too.  Instead you can most likely “play” or “loop”.  This is because your website is essentially one big movie that has hot spots that can be clicked on to play other “movies”.  It’s not content, it’s a movie.  Do you play your menu’s as movies for customers when they come into your store?  Probably not because it would be frustrating for them to pause, rewind or wait to read the menu or point out things to their friends.  It would also be very expensive to “print” them to put in your shop.  So why do it on the web?
      • The back button is now broken.  Yes, your website has effectively broken my back button on my browser.  If I click on any menu item and then hit the back button I actually leave your website.  Not a good thing.

        It’s in your best interest to make things very simple and easy for your users and give them exactly what they want from a restaurant website: A menu, a phone number, an address and possibly a nice logo and easy to read text.  You don’t really need anything else. If you have any questions give me a call or better yet contact your web designer and get this all sorted out.  Ask for a simple one page informational website.  It will help your business rather than hurt it.  You’ll thank me later.

        And stop torturing your customers!  I know you’re one of the most personable restaurants I’ve ever had the joy of eating in, that should show up in spades through your website too.

        My iPhone and I have a very strong love/hate relationship.  Although just like in any human relationship all you hear about is the bad.  Which is the case today with my iPhone.  First I suppose you’ll be wanting a brief history of my iPhone so here’s the short and skinny of it.  I’ve gone through two iPhones.

        The first one consistently crashed almost as if it was sneezing.  We’re not talking about the Safari instability of the first 3G’s but just general use it would crash to the home screen in the middle of calls, texts, browsing, app usage, whatever.  It crashed.  A lot.

        The second one did pretty much the same although a little less frequently.  However now it had acquired a new personality.  One that loved to delete or in its case “forget” all my contacts.  So rather than getting a phone call from “Joe Smith” it was “867-5309″.  This makes it rather difficult to know who is texting you without being slightly rude and having to ask everyone “who is this?”.  So iPhone #2 was traded in for iPhone #3…

        iPhone 3 pretty much has all the same problems as the first two (I’ve seen no obvious improvement from trading them in).  In addition to the problems of the first two it now also doesn’t switch from headphone mode back to normal.  I’ve manage to outsmart it with the contacts forgetting by using a microsoft exchange server to sync my contacts and all information and as soon as I reboot the phone all that will come back now.  Take that you confounded device, I’m smarter than you, you hear me?!  No… I see.

        Now I reset a few times more a day.  I’m not sure what my average is but if I could make a recommendation to possible iPhone buyers… wait.  The honeymoon while amazing and the memories of it resurface daily, the day to day nagging and inability to function as a “phone” will definitely get old.  Fast.  This doesn’t include the AT&T “service”.  The quotes indicate that there is none.  AT&T’s service is incredibly bad.  I used to be a subscriber about 10 years ago and switched to Verizon due to the exceptionally bad service.  After the second version of the iPhone came out I decided to switch back.  Two versions should be enough for them to iron out the bugs.  Right?  I was wrong.  The phone is buggy, the service is atrocious and I’m left pining for a second phone phone.  You know one that actually can make and receive calls without dropping them and can send and receive MMS?

        And what is so hard about coding copy & paste?  Why oh why doesn’t this smart phone have copy & paste?  I don’t get it…

        With that I go back to my lovely iPhone.  The phone with the best web browser of any smart phone and a user interface to die for.  I love you iPhone… and yet, I hate you.

        An interesting article and while I agree with most of it as with every piece of information you get, take it with a grain of salt.  Branding in any context is definitely important.  Always be thinking of your customers and make sure you’re not making them think.  Make everything exceptionally easy and in respect to your brand, make sure it’s communicating exactly what you want it to communicate.

        Something I suggested to my father’s San Luis Obispo jewelry business is to get a new sign.  There is a sign making company in San Luis Obispo now that is absolutely beautiful.  I need to track them down at some point just so I can give them compliments.

        And if for some reason you can’t bother yourself with clicking on the link and just want to know what the three misconceptions are:

        1. I think branding is over rated…I need to focus on my products and services
        2. I already have a logo
        3. We just don’t have the marketing budget right now

        If you’ve ever found yourself saying one of those check out the article and Jason VanLue’s response.